client success management
Dedicated account teams committed to proactive service, issue resolutions, and long-term partnership growth.
Dedicated Account Executive
Each Produce Alliance client is supported by a dedicated account executive to assist with new account setup and provide seamless, personalized communication on a daily basis.
Extension of your team
The Produce Alliance team acts as a true extension of your team, working collaboratively to support your goals and ensure consistent, high-quality produce supply.
Issue Resolution and Support
With support representatives positioned across the country, Produce Alliance provides prompt, store-level assistance to ensure swift and effective issue resolution right where it’s needed most.
What makes us different
A team of account experts dedicated to your success, every step of the way
Produce Alliance Account Management Team
- 15+ Account Executives
- One single point of contact for all your locations
- Account Management team acts as a liaison, working directly with all Produce Alliance teams on your behalf
- Assisting with smooth operations and timely solutions
Produce Support Team
National team of certified Produce Support Specialists who are responsible for monitoring your locations in each market.
- Storage and handling training
- Escalated distributor support for reoccurring issues
- General portal issues and login support
- Back of house quality and service visits
- Distributor visits on your behalf for escalated issues
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Let’s Build a Better Produce Program
Connect with our team to see how we can customize a solution for your operation.